Comprehensive Activity Log

Time	Date	User	Action

Customers

Billing & Accounts

£0 Monthly Revenue

Customer	Plan	Due Date	Amount	Status	Profile

Orders

Dart Telecom - Order Form

1. Contact Information

First Name*

Last Name*

Email Address

Mobile Number 1

SMS Notifications 1

Mobile Number 2

SMS Notifications 2

Property Type

Master Socket (Internal)

Preferred Communication Method (Check all that apply)

Email SMS Post Monthly Post Quarterly

2. Installation Address

Current Address*

Current Postcode*

Installation Site

Confirmed Installation Date

Preferred Time Slot

AM (8am-1pm) PM (1pm-6pm)

3. Line Transfer & Porting

Number Requirement

Number to Port (Existing Landline)

4. Plan & Hardware

Apply 10% Special Discount (Applies to monthly recurring costs)

Contract Term

Monthly Package

Hardware Selection

5. Payment & Direct Debit

Initial Payment Choice

Preferred Payment Date

Bank Account Holder Name*

Sort Code*

Account Number*

6. Internal Use Only

Internal Notes / Special Instructions

I agree to the terms and conditions. Dart Telecom reserves the right to increase prices if need be. We will give a Month prior notice in the event this change is being made. We are still new, and we very much request you report any failures or any issues that may occur and we will do our best to put it right.

By providing your bank account details and confirming this, you are agreeing to the Direct Debit Guarantee and authorizing Dart Telecom to take payments via BACS for the setup fees and monthly recurring subscriptions as summarized above.

Inventory & Data Management

Spreadsheet Import Guide

To import customers from a spreadsheet, save your Excel file as .CSV. The columns must be in this order: Name, Address, Plan Price (Number only), Setup Fee (Number only). Do not include a header row.

January 2026

Sun

Mon

Tue

Wed

Thu

Fri

Sat

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

Tasks

Task List

Follow up with customer - Network installation

Due: Today • Priority: Low

LOW

Review pending orders for technical issues

Due: Tomorrow • Priority: Medium

MEDIUM

Urgent: Resolve billing discrepancy

Due: Today • Priority: High

HIGH

Update inventory stock levels

Due: This week • Priority: Low

LOW

Notes

All Notes

Customer Escalation

Feb 15, 2026 • 10:30 AM

Customer John Smith reported connection issues. Scheduled technician visit for tomorrow. Follow up required.

HIGH PRIORITY

Equipment Delivery Update

Feb 14, 2026 • 3:15 PM

5 new routers arrived. Stock updated in inventory. Ready for upcoming installations.

MEDIUM PRIORITY

Team Meeting Summary

Feb 13, 2026 • 9:00 AM

Discussed Q1 targets and new customer acquisition strategies. Action items distributed to team members.

LOW PRIORITY

Service Improvement Ideas

Feb 12, 2026 • 4:45 PM

Brainstormed ways to improve customer onboarding process. Consider implementing automated welcome emails.

LOW PRIORITY

Caller List

Sarah Johnson

020 7123 4567 • Called 2 hours ago

COMPLETED

Michael Brown

0161 555 9876 • Called 5 hours ago

PENDING

Emma Wilson

020 8654 3210 • Called yesterday

URGENT

David Martinez

0191 777 5432 • Called 2 days ago

COMPLETED

Lisa Anderson

020 3456 7890 • Called 3 days ago

PENDING

Stock Levels

Pending Orders

Monthly Revenue

Calendar

Comprehensive Activity Log

Customers

Billing & Accounts

Orders

Inventory & Data Management

Spreadsheet Import Guide

Tasks

Task List

Notes

All Notes

Archive

Archived Tasks

Archived Notes

Caller List

Staff Access

Stock Levels

Pending Orders

Monthly Revenue

Calendar

Comprehensive Activity Log

Billing & Accounts

Order Sent Successfully!

Dart Telecom - Order Form

Inventory & Data Management

Spreadsheet Import Guide

Tasks

Task List

Notes

All Notes

Archive

Archived Tasks

Archived Notes

Caller List

Add New Customer

Pending Actions

Staff Access Management

Add / Edit User

Current Staff